Job Summary

  • Company
    TELUS International Philippines Inc
  • Location
    Metro Manila / NCR
  • Salary

  • Job Type
    Full Time
    Full Time, Employee
  • Job Category:
  • Occupations:
    Software Engineer/Programmer
  • Industries
Business Intelligence Developer
Work location: ORTIGAS

Work schedule: NIGHT SHIFT

In this role, you will participate in Business Intelligence (BI) initiatives and will be responsible for the design and delivery of BI services to our customers. You will work closely with multiple stakeholders and subject matter experts across the organization. You will understand all the different systems and data warehouse platforms that are used to capture and reporting data, then propose solutions and strategies to deliver the agreed upon deliverables.

The ideal candidate should have a strong, hands-on background in BI and Data Warehousing solutions. You will also leverage your expertise to improve data consolidation and the BI self-service user experience using existing or new systems or technologies.

You’ll be responsible for
  • Organize business and code requirements, identify data sources, design, build, document and implement web-based applications, reports and scorecards
  • Analyze, transform, extract, interpret and determine presentation of data
  • Anticipate, identify, track and resolve development issues and risks through the change management methodology
  • Coordinate and perform component tests, validate results
  • Own and drive multiple tasks for various projects to completion on time, within budget and scope with high quality
  • Maintain, monitor, upgrade and improve on existing applications and tools to achieve better efficiency and performance
  • Investigate escalations from front-line support and provide office hours and/or after hours development support as required
  • Communicate, collaborate and work effectively across functional teams and all stakeholders to ensure better data integration across all systems for business intelligence ingestion
  • Learn, innovate, and seek opportunities to develop and demonstrate thought-leadership

  • Data analysis, database design and modeling techniques
  • Complex data manipulation and ad-hoc data analysis
  • Advanced SQL knowledge, Oracle PL-SQL, Java and/or Microsoft Business Intelligence stack: SSAS, SSIS, SSRS, SQL Server
  • Web Development and Front End Framework Experience: HTML, CSS, C#, REST, JavaScript, JQuery, Angular, .NET, Spring, React, Bootstrap, NodeJS
  • Experience working with Weblogic or any application servers
  • IDE/Tools: Eclipse, Maven, GIT, TOAD/SQL Developer
  • Automation using scripting
  • Knowledge and experience using Microsoft PowerShell script and/or PowerBI experience an asset
  • Knowledge or experience with Amazon AWS an asset
  • Excellent verbal and written communication skills

Apply today – all you’ll need is a smart phone, we’ll provide the rest!

About Company

TELUS International Philippines, Inc. is a leading Philippines-based provider of digitally-enabled customer experience and business process solutions and a proud member of the TELUS International family. As a pioneer in the global BPO industry, we are proud of our success over the years. We started as a small local company known as Ambergris Solutions in 2001, with only 50 seats. Ambergris was re-branded to TELUS International Philippines in 2007.

Today, TELUS International Philippines has five sites and over 14,000 proud team members delivering exceptional customer service to our clients around the world. We have grown tremendously over the years and now, we are an important part of TELUS International, a global company that enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. Our parent, TELUS, is Canada’s fastest-growing national telecommunications company with millions of its own customer connections.