Job Summary

  • Company
    TELUS International Philippines Inc
  • Location
    Metro Manila / NCR
  • Salary

  • Job Type
    Full Time
    Full Time, Employee
  • Job Category:
  • Occupations:
    Business Analyst
  • Industries
    • IT/Computers - Hardware & Networking • IT/Computers - Software
Business Analyst with API tech experience
  • You'll architect solutions to business problems with use of technology and business process engineering, and maintain solution architecture documents
  • You'll deploy technology systems and business process for the Global Enablement business
  • You'll partner with IT, Trailhead and any other teams contributing towards your deployments
  • You'll provide hands-on expert consultation to your team members, including developers, support staff on technical issues
  • You develop and document technology and operational best practices
  • You'll serve as a subject matter expert in the business problems you solve
  • You'll design and implement the development and release process
  • You'll design and manage the execution of test plans and ensure a quality solution is delivered
  • You're able to support multiple projects with dependencies, simultaneously
  • You're able to articulate complex technical matters in easy to understand, business facing terms
  • You have strong communication and presentation skills
  • You'll derive insights based on data from your deployments to further optimize our business processes
  • You demonstrate leadership and business acumen by anticipating business needs and are able to respond with alternative solutions when business priorities change
  • Atleast 3 years of Business analysis
  • Technical knowledge on API

Apply today – all you’ll need is a smart phone, we’ll provide the rest!

About Company

TELUS International Philippines, Inc. is a leading Philippines-based provider of digitally-enabled customer experience and business process solutions and a proud member of the TELUS International family. As a pioneer in the global BPO industry, we are proud of our success over the years. We started as a small local company known as Ambergris Solutions in 2001, with only 50 seats. Ambergris was re-branded to TELUS International Philippines in 2007.

Today, TELUS International Philippines has five sites and over 14,000 proud team members delivering exceptional customer service to our clients around the world. We have grown tremendously over the years and now, we are an important part of TELUS International, a global company that enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. Our parent, TELUS, is Canada’s fastest-growing national telecommunications company with millions of its own customer connections.