Job Title: Business Analyst/Business Readiness Analyst
Job Summary
Collabera Technologies Private Limited Inc
Metro Manila / NCR
Job Category:
• IT • IT/Software Development - Other
Years of Experience
2 - 7 years


Job Description

  • Change Management

    • Assist with the creation of change management strategy and plan, apply a structured methodology and support change management activities

    • Documents change/project plan activities to ensure that the strategic change portfolio projects are properly coordinated Collaborate with project teams to integrate change management (including training, development, and deployment) activities into overall project plans

    • Develops and maintains change/project plans to ensure sustainable change. Manages project change milestones and timelines to ensure timely completion of project within acceptable risk and budget tolerance. Ensures approval of all change plan deliverables in alignment with stakeholders

    • Partners with the project team and stakeholders to lead the project execution/delivery and help project teams maintain an overall project vision with supporting project plans. This is to ensure the project/change plan meets expectations and drives desired behavior change, e.g. time, cost, scope

    • Refines project execution and plans using change/project management standards and best practices

    • Conducts post-project reviews and make recommendations for continuous excellence in change strategy and delivery

    • Exercises strong team building, negotiation, decision making, problem-solving and conflict management skills to ensure delivery excellence across all teams.

    • Assess the change impacts of new initiatives from a process, organizational, communications impact and training required

    • Contribute and develop process impact design

    • Partner, contribute and develop organizational design and definition of roles and responsibilities. Prepare talent assessment processes in support of org design and R&R shifts

    • Partner, contribute and develop communications impact design

    • Partner, contribute and develop training plans and ensure on training is completed

    • Conduct stakeholder readiness assessments, evaluate results, and present findings. Evaluate and ensure user readiness

    • Reviews readiness surveys of impacted stakeholders over project implementation to determine what opportunities the project has to improve and identify how they are able to accelerate the change in the future

    • Reports on change plan progress, including modifications, risks and issues

    • Cultivates collection and development of best practices

    Business Analysis

    • Reviews high-level business user requirements (BUR).

    • Gathers, consolidates and analyzes detailed BURs from sponsor, stakeholders, and/or subject matter experts (SME).

    • Conducts BUR walkthrough session/s with sponsor, stakeholders, SMEs and project team.

    • Prepares detailed BUR documentation and ensures that all requirements are captured at the proper level of detail and within the prescribed standards/guidelines.

    • Ensures that all detailed BUR artifacts are delivered within project timelines.

    • Obtains sign-off/approval of detailed BURs from all required signatories.

    • Provides status updates to project manager for monitoring of BUR-related activities.

    • Ensures latest BUR documentation is stored in the shared project repository.

About Us
With an expanded footprint spanning 3 continents, we offer clients the ability to leverage our Global Talent Management to gain access to the best IT resources regardless of where they are. All Collabera locations are positioned to provide innovative solutions to our clients, helping them achieve cost efficiencies through industry best practices and our world-class recruiting engine.

Collabera services Fortune 500 and mid-size clients globally through a network of over 40 locations in North America, Europe and APAC. These locations include sales offices, regional centers and proximity delivery centers.

Collabera’s Philippines operations started in 2011 and is experiencing tremendous growth. We currently have 2 office locations and over 2500 consultants in the country. As the Philippines is considered a top location for BPO (voice) services, Collabera Philippines has established a world-class customer service competency center specifically for the BPO and Call Center domain.