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Keywords / Skills : Application Support, Unix, Shell Scripting, Oracle Database

0 - 1 years
Posted: 2019-01-24

Nationality
Philippines
Industry
ITES/BPO
IT/Computers - Hardware
IT/Computers - Software
Function
IT
Role
Fresh Graduate
Education
Bachelors
Degree
Posted On
24th Jan 2019
Job Description
1. Technical Knowledge

a. Technical knowledge and proficiency in the following. i. Unix environment ii. Shell scripting iii. Oracle Database

b. Working knowledge on the following is also desired: i. Jenkins 2. Technical Operations Support a. Provides 2nd level technical support to users by investigating, diagnosing, and correcting errors within the agreed SLA. Management of the input files to the system to ensure completeness and timeliness of delivery.

c. Serves as Subject Matter Expert for service management team that impact FMS. d. Able to evaluate shell scripts and its functionality and recommend or make changes to improve performance/process. e. Performs diagnostics/health checks on assigned system according to standard operating procedures. Works independently and manages job with minimal supervision. Able to adapt work to unanticipated changes. Oral Communication Able to convey technical information to client and promote understanding of relevant issues. Uses method of communication most appropriate to situation. Adapts service delivery based on appropriateness of situation. Written Communication Identifies the main information and concepts that are needed to be communicated and translates them clearly using the appropriate level of jargon and technical language based on the audience. Edits and revises the document when necessary in terms of grammar and other minor errors. High-quality and timely (within SLA) resolution of all incidents, service and change requests under his assigned system. Updated KEDB (known-error database), system design and configuration documentation Incident Tracker Sheet



About Company

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a $500 million IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to succeed in an increasingly competitive marketplace.

With over 9000 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.

� Collabera listed in GS 100 - recognized for excellence and maturity
� Collabera named among the Top 500 Diversity Owned Businesses
� Collabera listed in GS 100 & ranked among top 10 service providers
� Collabera was ranked:
� 32 in the Top 100 Large Businesses in the U.S
� 18 in Top 500 Diversity Owned Businesses in the U.S
� 3 in the Top 100 Diversity Owned Businesses in New Jersey
� 3 in the Top 100 Privately-held Businesses in New Jersey
� 66th on FinTech 100
� 35th among top private companies in New Jersey

http://www.collabera.com/about_us/accolades.jsp
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