ADVANCE WITH ONE OF AUSTRALIA'S GROWING FOREX TRADING TECHNOLOGY COMPANIES One of Australia's growing Forex and Trading Companies is expanding! Reap the benefits of a work-life balance by having the weekends off and a day shift. Earn a highly competitive compensation package while working at a premiere office location and enjoying other excellent benefits!WHY BUILD YOUR CAREER AT SATELLITE OFFICE?
See the sunlight and work in the day shift
Opportunity - company grew twice its in the last 2 months
Highly competitive pay in first class facilities
WHAT IS THE PURPOSE OF THIS ROLE? Assist the Head of Affiliates to ensure the smooth operation and governance of all affiliate marketing efforts. Were looking for a Digital Marketer who understands the basic operation of digital channels and can conduct quality checks to ensure all affiliates adhere to our marketing policy. You will have exposure to marketing platforms, strategies, stakeholder management, finance loadings and budget pacing.
WHAT WOULD THE HIRE BE RESPONSIBLE FOR?
Monitoring and executing the Affiliate strategy for all digital properties.
Conduct routine audits of affiliates to ensure theyre compliant, adhering to terms and representing our brand in a positive manner.
Conduct monthly audit of qualified clients and review all administrative adjustments for any referral deemed to be ineligible
Conduct monthly audit of payment templates and finance loadings.
Monitor and enforce budget allocations to affiliates
Measure and report performance of all affiliate marketing promotions, and assess against goals (ROI and KPIs)
Prepare and update weekly & monthly reports and submit to the Head of Affiliates.
Brainstorm new and creative growth strategies by using insights from affiliate managers
Utilize strong analytical ability to evaluate effectiveness of affiliates across multiple channels and customer touch points
Troubleshoot and drive resolutions to ensure reliable and operationally effective traffic flow; improve processes and reduce discrepancies while ensuring compliance and scalable communication process.
WHAT IS NEEDED TO QUALIFY?
3-5 years experience in a similar role. Must demonstrate a digital marketing mindset by being familiar with affiliate platforms or paid digital marketing.
Demonstrable experience managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
Demonstrable experience managing budgets, creatives and stakeholders
Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
Experience in optimizing landing pages and user funnels
Solid knowledge of website analytics tools (e.g., Google Analytics)
Up-to-date with the latest trends and best practices in online marketing and measurement
Make a Difference with Satellite Office Were better than your traditional BPO company. We dont have thousands of employees all working on one client program. Instead, youll work in smaller groups and interact directly with the client, giving you greater visibility and better opportunity to impress them with your talents and skills. Our clients are small and medium sized businesses with specific resource needs. Technically, youll work for us, but it will feel like you work directly for the client. What you do will be vital to their operations and your contributions highly valuable. Satellite Office is where the most talented Filipino professionals are empowering businesses worldwide to be successful.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases