Job Summary

  • Company
    Diversify Intelligent Staffing Solutions Inc
  • Location
    Metro Manila / NCR
  • Job Type
    Full Time, Employee
  • Job Category:
    Customer Service/Call Centre/BPO
  • Occupations:
    Other Customer Service
  • Industries
    ITES/BPO
Administrative Assistant
POSITION OVERVIEW



The Administrative Assistant will provide support through a wide range of services such as secretarial, administrative, creative, or technical. Some administrative tasks may include emailing correspondences, database management, online research, and project management and any other specialized business service as required by different units of the business.

GENERAL RESPONSIBILITIES:



Communicate and maintain coordination with internal and external clients and/or stakeholders such as venues, event organizers and vendors.

Data research and manipulation for prospects and clients

Maintaining and monitoring various databases such as online event portals and LinkedIn

Ensure all documentation required are prepared and delivered within established deadlines

Demonstrate excellent customer and team member service reflecting on the client’s values

Ensure that requirements are implemented and maintained

Organize, store, and archive files in line with requirements

Communicate with stakeholders and staff members with empathy, compassion, and professionalism

Any other task/duty as directed by client/management

POSITION REQUIREMENTS:

  • Candidate must possess at least a Bachelor’s College Degree in the related field
  • Must possess at least 2 to 3 years of relative work experience in administrative capacity and other related field
  • Must possess relevant experience in data entry and file maintenance, transcription, delivering customer service, report collation, and writing
  • Deliver high level of data accuracy and high data entry key stroke
  • Proficient with Microsoft Office applications particularly Microsoft Word and Excel
  • Knowledge of Salesforce or similar CRM system is not a strict requirement, but an asset
  • Must have strong attention to detail, can work well under pressure, excellent time management and prioritization skills
  • Must possess excellent verbal and written communication skills
  • Must have the ability to be flexible to changing demands and challenges and exercise initiative
  • Must be capable of exercising empathy and diplomatic exchange in all working relationships
  • Must be willing to work in Bonifacio Global City, Taguig City, and graveyard shift of 9:00 PM – 6:00 AM or 10:00 PM – 7:00 AM.
 
About Company

Diversify Offshore Staffing Solutions is an Australian owned company, working with medium, large and listed businesses in Australia, the US, Canada, and New Zealand to provide access to digitally-empowered global workforces in the Philippines.

We were born from a desire to empower organisations through cost effective, sustainable workforce solutions. We know that businesses who capitalise on a strategic offshoring solution are better equipped to scale up their operations, expand their capabilities, engage talent they may not have had access to before, and allow local employees to focus on growth related activities.

Our Vision

To inspire organisations to think globally, act globally and embrace the digital revolution by engaging flexible global workforces to grow and empower their business.

Diversify leverages the global marketplace to deliver strategic business solutions that drive growth and efficiency. We aspire to lead organisations to consider their workforce development differently by thinking outside the box of traditional approaches to growth and operational efficiency.