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Account Manager - Real Estate Company Australia (Home Based Part Time)

Keywords / Skills : Home based, Account Manager,

2 - 3 years
Posted: 2019-01-04

Job Description

The client is a creative start-up agency residing out of an old brick building in South Yarra, Melbourne.

Roles and Responsibilities:

• Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
• Immediately record all telephone and in-person visits on appropriate reports.
• Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status.
• Ensure apartment is ready for resident to move-in on agreed date.
• Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs.
• Secure new residents’ signature(s) on appropriate paperwork prior to move-in.
• Monitor renewals. Distribute and follow-up on renewal notices.
• Assist in monitoring advertising effectiveness.
• Operate computers programmed with accounting software to record, store and analyze information.
• Understand the Apartment Association lease and contracted credit report application.
• Accept rental payments and post rents to the computer.
• Comply with federal, state and company policies, procedures and regulations.
• Record monies collected and prepare bank deposit slips on an on-going basis.
• Debit, credit and total accounts on computer spreadsheets and databases using specialized accounting software.
• Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed.
• Communicate with Property Managers regarding accuracy of invoices received; that purchase orders are attached and invoices are coded correctly, according to company procedures.
• Ensure that all invoices received from the properties are approved, entered and paid within a timely manner.
• Access computerized financial information to resolve vendor and payment disputes.
• Check figures, postings and documents for correct entry, mathematical accuracy and proper codes.
• Operate 10-key calculators, copy and facsimile machines to perform calculations, produce and distribute documents.
• Prepare statement of accounting notices for past residents.
• Prepare, review and close financial books for assigned properties on a monthly basis.
• Prepare and review quarterly and year end reports.
• Provide accounting support to Property Managers.
• Assist in lease transactions by typing leases, gathering applicant’s history and credit approvals.
• Maintain accurate monthly commission sheets on leases, renewals and delinquencies for bonus purposes.
• Assume Community Manager’s duties/authority in absence of immediate supervisor in accordance with company and community guidelines.
- Resident Retention
• Receive all telephone calls Listen to resident requests, concerns and comments.
• Quickly complete maintenance Service Request .Answer questions for residents about repairs, rent, rules, etc.
• Follow up on a timely basis if unable to respond to residents on all matters.
• Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
• Maintain open communication with Property Manager and vendors
- Safety Responsibilities
• Learn and ensure compliance with all company, local, state and federal safety rules.
• Ensures that unsafe conditions are corrected in a timely manner.


• 2 to 3 years experience in a similar role
• Strong English speaking and writing skills
• Preferably experience with insightly
• Experience with outbound calls and business development
• Background with sales
• Background with database management
• Expertise in MS Excel
• Well organized and works well under pressure
• Willing to work part time 4 hours a day - AU Time
• Amenable to start immediately

About Company

Virtual Coworker

Virtual Coworker provides home-based Filipino professionals the opportunity to expand their careers and skill-set by working for global companies; primarily in Australia and the US. We offer competitive salaries and an excellent work-life balance. If you’re hardworking and have a great attitude, apply now to join our ever growing Virtual Coworker family!

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