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TELUS International Philippines, Inc.
Keyskills: Operations Sr. Team Leader,Operations Sr. Team Leader
Summary: 1. Accomplishes all of the roles and responsibilities of a Team Leader, including but not limited to, leading and managing a team of CSR's in the optimal execution of call center operations acti..
Other - Philippines (Araneta Cubao Quezon City)
1-2 years
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Posted : 23rd Apr 2017
TELUS International Philippines, Inc.
Keyskills: Server,Cisco,Siebel,HTTP,Windows,Firewalls,Virtualization,MCSA,DNS,RHCE,Virtual Serve...
Summary: Technologies you will be working with include: , * Network Devices (Firewalls/IPS/Switches/Load Balancers) , * Windows Operating Systems , * UNIX Operating Systems , * Virtual Server Systems , * H..
Other - Philippines (Discovery Ortigas Centre Pasig City)
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Posted : 22nd Apr 2017
TELUS International Philippines, Inc.
Keyskills: Adobe Photoshop,risk analysis,Photoshop,graphic design
Summary: Roles and Responsobilities , * Main responsibility is art direction and graphic design for print & digital materials, from inception to conceptualization, execution of design, production, complet..
Other - Philippines (Discovery Ortigas Centre Pasig City)
2-7 years
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Posted : 22nd Apr 2017
TELUS International Philippines, Inc.
Keyskills: hardware,ITIL,mainframe
Summary: Responsibilities: , * Prepares and analyses short term and long term reports for quality measurements. , * Communicates trends for negative Change trend resolution and proper Change record documen..
Other - Philippines (Discovery Ortigas Centre Pasig City)
2-7 years
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Posted : 22nd Apr 2017
TELUS International Philippines, Inc.
Keyskills: Excel,Basic
Summary: Functional Responsibilities , * Conducts career counseling sessions with team members to provide them with a broader perspective of career possibilities within the company, and equip them with the..
Other - Philippines (Araneta Cubao Quezon City)
2-3 years
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Posted : 22nd Apr 2017
TELUS International Philippines, Inc.
Keyskills: Server,testing,unit testing,Eclipse,J2EE,XML,Java,Database,SQL,Weblogic,EJB,Oracle,St...
Summary: * Responsible for production support and development of ​Java​ applications. , * Responsible for the detail design, documentation, development, unit testing and maintenance of applic..
Other - Philippines (Discovery Ortigas Centre Pasig City)
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Posted : 21st Apr 2017
TELUS International Philippines, Inc.
Keyskills: Server Administrator,System Admin,Network admin,System engineer,Windows admin,Sys adm...
Summary: We are looking for bright and driven individuals that are passionate about technology and want to broaden their IT experience in a dynamic, customer-oriented and fast-paced environment. The team ..
Metro Manila
3-6 years
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Posted : 20th Apr 2017
TELUS International Philippines Inc.
Keyskills: Oracle DBA, Oracle Database Administrator, Database Administrator
Summary: Responsibilities:• Complete full cycle Oracle instance/database management: software installation/patching; upgrade; configuration and deployment of instance/database; capacity planning; mon..
Metro Manila
3-10 years
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Posted : 20th Apr 2017
TELUS International Philippines, Inc.
Keyskills: ATM,Excel,basic,database,SAP,Oracle
Summary: Function: HR Systems , 1. Maintains accurate team member data in the HR database based on official documents (government records, forms), status change forms, and other official sources of team me..
Other - Philippines (Discovery Ortigas Centre Pasig City)
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Posted : 20th Apr 2017
TELUS International Philippines, Inc.
Keyskills: Senior Technology Consultant - Information System,Senior Technology Consultant - Info...
Summary: 1. Play a lead role in determination of overall solution architectures and designs consistent with architecture to support complex initiatives across domains. , 2. Establish criteria for techn..
Other - Philippines (Araneta Cubao Quezon City)
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: Excel
Summary: 1. Ensures that appropriate operations schedules are designed, implemented, and released on time. Analyzes historical call arrival patterns, AHT performance, and all shrinkage factors (i.e. abse..
Other - Philippines (McKinley West Taguig City)
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: Excel,Basic
Summary: Functional Responsibilities , * Conducts career counseling sessions with team members to provide them with a broader perspective of career possibilities within the company, and equip them with the..
Other - Philippines (McKinley West Taguig City)
2-3 years
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: basic,bash,Windows,SQL,server,JavaScript,sysadmin,Linux,JS
Summary: * Must have at least 5 years of development experience , * Must have a thorough understanding of ES5/ES6 style JavaScript conventions (promises, JS classes, etc.) , * Experience working with Mon..
Other - Philippines (Discovery Ortigas Centre Pasig City)
5-10 years
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: Excel
Summary: Functional Responsibilities , 1. Extracts and analyzes billable data to ensure exact and correct reporting of billable hours. , 2. Prepares production and billable hours which will be used for fin..
Other - Philippines (Discovery Ortigas Centre Pasig City)
1-6 years
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: testing,routers,Windows,PowerShell,virus,TCP IP,IP,server,Microsoft Exchange,MS Excha...
Summary: In this role you will be responsible for system implementation, and the adoption of tools and standard operating procedures , • Implementing and testing patches and system upgrades , •..
Other - Philippines (Discovery Ortigas Centre Pasig City)
3-8 years
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: Windows,server,VMWare
Summary: * Solid expertise in managing large scale enterprise server infrastructure using VMWare/Windows-based operating systems in a 24x7 mission critical production environments , * Provides solid expe..
Other - Philippines (Discovery Ortigas Centre Pasig City)
2-7 years
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: Workforce Scheduler,Workforce Scheduler
Summary: Functional Responsibilities , 1. Gathers historical data. , 2. Normalizes volume ( remove anomalies ) to ensure that instances are taken out that should not be incorporated in the forecast. , 3. C..
Other - Philippines (McKinley West Taguig City)
1-6 years
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: basic,testing,Excel,Six Sigma,data integrity,MS Access
Summary: * Accountable for analysis, implementation, documentation, testing and communication on simple to moderately complex projects. These may include: , * Requirements Definition; , * Input on assess..
Other - Philippines (Araneta Cubao Quezon City)
5-10 years
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: Spanish Bilingual Resource for World's Largest Engine,Spanish Bilingual Resource for ...
Summary: * Be an expert in providing resolution to partners’ or Partner Success Managers’ (PSM) concerns primarily by answering inquiries, processing requests, troubleshooting or directing co..
Other - Philippines (McKinley Exchange Makati City)
1-6 years
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: B2C
Summary: • Performs outbound calling to wireline and wireless residential customers to offer new telecommunications products and services and up-sell the existing ones , • Provides support to c..
Other - Philippines (Araneta Cubao Quezon City)
2-7 years
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: information technology,ITIL
Summary: Responsibilities , * IT Services Risk Management, Audit & Compliance , * The individual is responsible for managing and coordinating Assurance Audits such as SOC2, CSAE 3416, Section 5025, PCI-DSS..
Other - Philippines (Discovery Ortigas Centre Pasig City)
2-7 years
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: Information Technology,Hardware,Basic,Operating System
Summary: * Billing transactions, investigation and record keeping , * Analyze, record, and review data in the system , * Able to re-write orders, identify errors, and apply corrections to ensure proper b..
Other - Philippines (Discovery Ortigas Centre Pasig City)
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: Real Time Analyst,Real Time Analyst
Summary: Functional Responsibilities , 1. Updates and processes data for real-time performance analysis. Obtains quantifiable performance figures (i.e. call volume, AHT, running service level) in order to ..
Other - Philippines (McKinley Exchange Makati City Araneta Cubao Quezon City Market Market Taguig City McKinley West Taguig City)
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: Customer Payments Associate,Customer Payments Associate
Summary: Functional Responsibilities: , * Provides timely payment posting, pre-authorized payments set-up , * Handles query calls and emails relating to missing and misapplied payments for investigation an..
Other - Philippines (Araneta Cubao Quezon City)
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: SAP,VMS
Summary: The VMS is accountable for a portfolio of assigned vendors with a primary expectation to: , * Identify, plan and execute potential sourcing strategies to improve TELUS' overall delivery on strateg..
Other - Philippines (Araneta Cubao Quezon City)
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: SharePoint
Summary: * Participate in new projects or acquisitions and ensure contractual DR obligations and or business DR requirements are clearly stated and accounted for. , * Coordinate the entire scope of the b..
Other - Philippines (Discovery Ortigas Centre Pasig City)
1-5 years
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: Excel,Basic
Summary: Functional Responsibilities , * Conducts career counseling sessions with team members to provide them with a broader perspective of career possibilities within the company, and equip them with the..
Other - Philippines (Market Market Taguig City)
2-3 years
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: protocol
Summary: * Planning and Preparing: Creates lesson plans for training delivery; Reviews, evaluates and modifies, if necessary, the training curriculum (all training modifications must be approved by the c..
Other - Philippines (Market Market Taguig City)
3-8 years
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: Cisco,Windows,Veritas,VMWare,systems management,hardware,Sun Solaris,System Administr...
Summary: The Backup Analyst will help manage and grow an enterprise-class storage and backup environment of over 17 Peta bytes. As a key member of the Backup Operations team, you'll provide day to day supp..
Other - Philippines (Discovery Ortigas Centre Pasig City)
3-8 years
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: Excel,Six Sigma,MIS
Summary: Functional Responsibilities , 1. Coaching and Development - Supports CE Team Leads through regular and consistent coaching. Reinforces team strengths and creates customized action plans to develop..
Other - Philippines (Market Market Taguig City)
3-8 years
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: basic,database,Excel,SAP,Oracle
Summary: Functional Responsibilities , * Maintains accurate team member data in the HR database based on official documents (government records, forms), status change forms, and other official sources of t..
Other - Philippines (Discovery Ortigas Centre Pasig City)
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: Server,Information Technology,Shell,VMWare,Shell Scripting,Scripting,IIS,Unix,Solaris...
Summary: * Meet service level targets for single-client trouble tickets and client escalations. , * Support for provisioning and order management systems 7 x 24 hours through participation in rotating sc..
Other - Philippines (Discovery Ortigas Centre Pasig City)
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: basic
Summary: * Successful candidates will handle customer care inquiries pertaining to payment, balances, interests, payment methods, and other billing concerns. , * Provide excellent customer service to cur..
Other - Philippines (Araneta Cubao Quezon City)
2-7 years
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: Windows XP,Windows,Vista,Windows 2000
Summary: * Performs outbound calling to wire line residential customers to offer new telecommunications products and services and up-sell existing ones. , * The successful candidate will provide support ..
Other - Philippines (Araneta Cubao Quezon City)
2-7 years
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: basic,Server,WINS,Exchange 2003,hardware,MCSE,CCNA,DHCP,Windows,DNS,Excel,Active Dire...
Summary: Customer Service ,  Customize responses based upon the customer's business applications, service level agreements and , understanding the business impact of the outage ,  Follow up..
Other - Philippines (Araneta Cubao Quezon City)
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: Excel
Summary: * Leads and manages a team of CIAs and Sr. CIAs in the optimal execution of call center operations activities (i.e. taking calls, addressing customer issues / complaints, placing sales orders). ..
Other - Philippines (Araneta Cubao Quezon City)
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: DB2,DB,SAS,Cobol,Mainframe,JCL,MVS,ISPF
Summary: * Analysis, code, unit test, assembly, test of assigned program changes for on-line batch components of TELUS’ Legacy core billing application. , * Has experience with CORE billing process..
Other - Philippines (Discovery Ortigas Centre Pasig City)
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: Infrastructure Management,Database,Information Technology,window,DBA
Summary: * Accountable for the planning & successful delivery of small projects with low risk, complexity and business impact. , * Responsible for coordinating activities of the project team, identifying..
Other - Philippines (Discovery Ortigas Centre Pasig City)
5-10 years
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: Global Transitions IT Project Manager,Global Transitions IT Project Manager
Summary: * Defines project scope and deliverables, consistently adhering to predefined quality measurements to meet business needs and direction. , * Applies strong project management techniques and skil..
Other - Philippines (Discovery Ortigas Centre Pasig City)
5-10 years
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Posted : 18th Apr 2017
TELUS International Philippines, Inc.
Keyskills: Korean Bilingual Resource February 20, 2017,Korean Bilingual Resource February 20, 2017
Summary: * Provide top of the line customer service in resolving issues fast and accurate manner , * Provide support through email (non-voice) and eventually through Inbound Calls , * Provide assistance ..
Other - Philippines (McKinley Exchange Makati City)
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Posted : 18th Apr 2017

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