The Software Engineer for iOS Mobile Application in the AFP (Avaloq Front Platform) team is responsible for developing various mobile banking application for iOS devices.
The Avaloq Front Platform (AFP) is an extension to the Avaloq Core Banking Platform, providing functional modules, technical frameworks and development tools that enable the rapid implementation of a wide range of interactive financial solutions, including solutions for Web and Mobile Banking, Wealth Advisory as well as our new web based workplace for client facing bank employees, such as relationship managers and external asset managers.
Implement, test, and technically document features of mobile banking solution
Analyze and resolve software defects
Ensure the best possible performance, quality, and responsiveness of the mobile application
Use various tool to develop the mobile banking solution for e-banking clients that uses Android devices
Actively involved in the development process of our products
Proactively find bugs in our products, document the steps to reproduce them, and provide a solution
Collaborate with other teams for cross topics concerns
Synchronize your work with international teams from Switzerland, Scotland and the Philippines
Candidate must possess at least a Bachelor's/College Degree, Post Graduate Diploma / Master's Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology, Engineering (Electrical/Electronic), Engineering (Others) or equivalent.
At least three years of experience working with mobile application development
Clear understanding of the full mobile development life cycle
Proficient in Xcode and Objective-C, experience with Swift is a plus
Experience working with Cocoa Touch
Good grasp of iOS concepts and standards related to user interface, data storage, encryption, security, and performance
Experience working with projects that uses web services (RESTful API and consume JSON)
Strong knowledge on third party libraries and API
Experience in Agile processes and events is a plus
Analytical, solution driven, keen to details, ability to work with a team, and above all has the passion to drive change.
The Avaloq group is an internationally leading fintech company. With its core and digital banking software and its international network of Business Process Outsourcing (BPO) centres, Avaloq brings trustworthy and efficient banking to the world, delivered through great user experience. Headquartered in Switzerland, Avaloq has branches in the most demanding financial centres worldwide and serves around 155 banks and wealth managers and the 270 Swiss cooperative banks. Avaloq’s growing ecosystem comprises among others over 2’000 employees from 66 nationalities and more than 500 third-party developers that co-innovate with Avaloq.
BPO,Call Center,Voice Process,International Call Center,KPO,Knowledge Process Outsourcing,Call Center Agent,Customer Service,Customer Care,Customer Support,Customer Service Executive,Customer Care Executive,Day shift,local account,International Voice
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases