TeleDevelopment Services, Inc has been assisting clients to plan, manage and succeed
in achieving their global outsourcing ambitions for almost 25 years.
As a pioneer in the international BPO community, TeleDevelopment has played a key
strategic role in the establishment and growth of more than 450 contact center-based
organizations around the world.
The company’s long and deep-rooted experience in the BPO sector has created many
long-lasting partnerships with captive businesses and outsourced service providers
alike, all of whom have benefitted from the wide range of industry-related services
Outsourcing/Offshoring – from service agency referral to complete management
of the outsourcing process from RFI process through selection to implementation
and steady state management and everything in between.
Consulting – supporting start-up operations through market entry analysis,
vendor selection, implementation support and process development through to
performance management, productivity enhancement, quality assurance,
operational audits and turnarounds, training and large-scale recruitment.
Shared/Managed Services - providing HR and Operations support such as (but
not limited to) HR administration, HR compensation and benefits, payroll admin,
vendor management support etc.
Training – training and development solutions for all contact center-related
positions including award-winning telephone-related selling, customer service and
management skills development.
Healthcare – training and exam review for medical coding and billing, clinical
nursing and Healthcare Information Management.
Management & Staffing Recruitment – recruitment of call center management
personnel on a contract or permanent basis.
Address: 35th Floor, Robinsons Equitable Tower ADB Avenue, Ortigas Center Pasig
City, Manila, Philippines 1605
Tel. No/s: (US) +1-888-788-4441