We are a renowned consulting firm established by professionals who are not only passionate about the provision of consulting services, but are also skilled and experienced in offering a wide range of business related services.
AVIK Consulting Services aims to be the most preferred hiring partner by all clients looking for the most talented employees to place in their companies.
We provide a wide range of end-to- end services related to the management of workforce. Our major reliance is on four pillars: firm Commitment, prompt Delivery, exceptional Quality, and Quick services.
AVIK is primarily focused on empowering our clients found in different countries across the world.
At AVIK, we take cognizance of the fact that employee recruitment is an aspect that plays a very instrumental role in the overall success of an organization. We appreciate the fact that most organizations strive to achieve their objectives by having experts. Additionally, we clearly understand the swift changes taking place in the work environment, and we know the changes that are likely to occur going forward.
AVIK always ensures that services are provided within the expected timelines, that the services are of exceptional quality and that all needs the clients have are completely satisfied.
AVIK is established with the aim of ensuring that only skilled and talented employees are recruited on behalf of our clients, especially since in most industries, employees are the most valuable asset. Global growth only happens when best of the employees are hired who in turn add great values to the services and products.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases