Boysen Paints was introduced to Asia in the 1960s. It has given Pacific Paints the license to manufacture its premium paint products. It carried the Nation brand, its economical paint line. The growing market share in Asia and the Pacific, especially in the Philippine market, necessitated the creation of a fully integrated state-of-the-art manufacturing facility in Cavite, Philippines. This ISO certified paint facility is said to be the most modern paint factory in Southeast Asia.
In its more than 50 years of leadership in the Philippine industry, Boysen has earned milestones for delivering high quality paint and innovative products. Its major achievements include the adoption of pure acrylic technology, the introduction of Virtuoso, a stain resistant paint that utilizes Teflon technology, and Healthy Home paints with Microban Anti-bacterial protection. Readers Digest Most Trusted Brands Survey, the most credible and most transparent branding survey, has awarded Boysen a Platinum status for more than a decade . It is also the First Filipino paint company to be given by SPIK, also known as the Chemical Industries Association of the Philippines, the privilege to use the Responsible Care logo. Boysen belongs in Coatings Agenda Top 50 Paint Companies in the World in terms of volume produced.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases