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Lean Six Sigma Quality Manager

Keywords / Skills : Six Sigma

8 - 13 years
Posted: 2017-09-12

Customer Service/ Call Centre/ BPO
Quality Assurance/ Control
Diploma/ Non Degree Tertiary, Bachelors/ Degree, Masters/ Post Graduate
Posted On
12th Sep 2017
Job Ref code
Job Description

• Identify improvement opportunities and develop account level PI-Xn roadmap
• Facilitate to execute process improvement projects and deliver value to internal & external customers
• Support new transitions
• Lead critical enterprise/client facing projects
• Ensure timely reporting of project progress
• Conduct Lean Six Sigma trainings – GB / Lean / Kaizen
• Liaise with technology team for tech enhancements
• Showcase CI projects to clients
• Deploy KM practices
• Create a culture of continuous improvement in business units
• Work in different cultural environment across the globe
• Change management & Conflict resolution at client site

Required skill(s): Essential Certified Six Sigma Black Belt Good knowledge of various process improvement tools and techniques
*Desirable but not required • BE / MBA from reputed institute • Exposure to QMS • Prior Experience in BPO / Bank/Other Financial Institution
  • Candidate must possess at least a Bachelor's/College Degree , Post Graduate Diploma / Master's Degree in any field.
  • At least 8 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in Taguig.
  • Preferably Assistant Manager / Managers specializing in Customer Service or equivalent.
  • Full-Time position(s) available.

Key Skill(s)

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