-Must have at least a high school diploma -Must be able to type at least 25 words per minute -Computer literate and good web navigation skills -Must have above average communication skill -Amendable to shifting schedule -Fresh graduates are welcome to apply!
Salary: Php 14,000.00 to 22,000.00
LOOK FOR MS. BLOSSOM to be prioritized. Walk-in applicants are welcome to apply! You may text 0977-835-1396 for inquiries.
Address: Unit 2004, 139 Corporate Center, 139 Valero Street, Salcedo Village Makati City
Directions: -From MRT Ayala Station, ride the Ayala jeep at the Shell station. -Get off in front of Insular Life. -Walk to the corner of Paseo and Sedeno. -Turn left to Sedeno. -Turn left to Valero. -139 Corporate Center is located beside Pancake House and Family Mart.
Global Headstart Specialist, Inc. provides call center jobs and other local employment to Filipinos in Metro Manila and across the Philippines. We specialize in providing industry-leading human resources (HR) solutions including, but not limited to: sourcing and recruitment, training & development and executive search. Our team is comprised of seasoned HR professionals and senior executives locally and abroad who boast of years of business experience. Global Headstart Specialist, Inc. understands the growing human resource needs of contact centers and various business industries. We guarantee to alleviate our clients' HR demands and helping them achieve their goals. We are thoroughly dedicated to working with our clients to exceed their expectations and provide the best quality of applicants and service. A proven track record, knowledgeable staff, state-of-the-art technology and a personal touch define the Headstart advantage.
Our Vision and Mission
At the core of the HEADSTART way is our vision to be the number one job provider in the Philippines and in Asia. In order to achieve this, Global Headstart Specialist, Inc. will serve as the link for prospective employers and potential employees, and strive to educate and equip job seekers with the necessary skills and values to excel in their jobs.
BPO,Call Center,Voice Process,International Call Center,KPO,Knowledge Process Outsourcing,Call Center Agent,Customer Service,Customer Care,Customer Support,Customer Service Executive,Customer Care Executive,Day shift,local account,International Voice
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases