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Implementation ServIces RepresentatIve (Data Analyst)

Keywords / Skills : Implementation, Data Entry, Data Analysis, Data Analytics, Data Migration, Excel, Ms excel, Salesforce

Country
Philippines
1 - 2 years
Posted: 2017-07-06

Job Description
ROLE/RESPONSIBILITIES:

Responsibilities for this position include but are not limited to the following:
  • Develop mastery of the conversion tools required to successfully implement RealPage products and services 
  • Manipulate client submitted materials into a format useable by RealPage Conversion Utilities 
  • Review client business practices and confirm data is converted in a way that best utilizes RealPage products 
  • Complete accurate manual entry of data, from multiple sources, as required by the implementation process 
  • Analyze reports produced through the implementation process to identify and make corrections as necessary 
  • Confirm the results of the implementation process fulfill client expectations prior to completing each service 
  • Document issues encountered through the implementation process using account management tools, such as Salesforce 
  • Review complex orders and Statements of Work to confirm that all services being provided have been properly requested 
  • Perform peer review of the work produced by teammates to ensure it meets department quality standards 
  • Communicate with clients to resolve complex issues with their submitted conversion materials, as required 
  • Meet strict deadlines and manage multiple projects within a short time frame 
  • Communicate with management regarding the status of assignments and any obstacles encountered that may hinder the achievement of designated goals


About Company

RealPage Outperforms
We are a leading global provider of software and data analytics to the real estate industry. Clients use our platform to improve operating performance and increase capital returns. Founded in 1998 and headquartered in Richardson, Texas, RealPage currently serves over 11,000 clients worldwide from offices in North America, Europe and Asia.

Our Company History
We were founded in 1998 with the acquisition of Rent Roll, Inc., a provider of industry-leading, on-premise property management systems for the conventional and affordable multifamily rental housing markets. Three years later, we released our first on-demand property management product and since then, expanded our on-demand software solutions to include a number of value-added services from property management to renter’s insurance and more.

In addition to our products’ success, our growth is supported by acquisitions that enhance our product development and sales and marketing efforts and expand the types of rental housing properties we serve.

PROPERTY MANAGEMENT
Automate the leasing, renting, management and accounting of conventional, single-family, vacation, affordable, tax credit, student living, senior living and military housing properties, and all flavors of commercial properties.
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SALES & MARKETING
Through multichannel managed marketing, owners can originate, syndicate, manage and capture leads more effectively and at less overall cost.
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APPLICANT SCREENING
Reduce a community’s exposure to risk and liability with our risk mitigation systems.
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REVENUE MANAGEMENT
Optimize rents to achieve the overall highest yield, or combination of rent and occupancy, at each property.
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SPEND MANAGEMENT
Simplify purchasing, invoicing and vendor management with RealPage’s total spend management solution.
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UTILITY MANAGEMENT
Increase collections and reduce delinquencies.
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RENTERS INSURANCE
Eliminate losses on renter-caused damage and create new revenue streams, in the form of marketing fees.
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RESIDENT SERVICES
Increase resident satisfaction and retention through online billing and payments, maintenance requests, package notification, and more.
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CONTACT CENTER
Capture more leads and lease more apartments effectively through advertising-generated leasing phone calls, emails and chat – 24/7.
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Comprehensive Client Support
Supporting our family of SaaS products is our shared cloud services, including electronic payments, document management, decision support and learning. We also offer Platform-as-a-Service through our RealPage Exchange, a comprehensive toolkit of integration services for third-party application providers and Infrastructure-as-a-Service, which reduces IT costs and improves integration performance and reliability to multifamily owners and operators.
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