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Immediate Opening for Technical Support Professionals

Keywords / Skills : Service Desk, IT service desk, Service desk analyst, Technical helpdesk, IT support, Technical Support, Desktop Support, Tech Support

2 - 12 years
Posted: 19th Jun 2017

Industry
IT/ Computers - Software
Function
IT
Customer Service/ Call Centre/ BPO
Role
Other Customer Service
Posted On
19th Jun 2017
Job Description
* Expousre into ITIL process
* Exp into providing 1st/2nd Level Support to the incident Tickets
* To Implement Service requests
*  Exp into preparing of Service request Matrix


About Company

Syntel (Nasdaq: SYNT) is a leading global provider of integrated information technology and Knowledge Process Outsourcing (KPO) solutions spanning the entire lifecycle of business and information systems and processes. Found in 1980, Syntel leverages dedicated centers of excellence, a flexible global delivery model, and a strong track record of building collaborative client partnerships to create sustainable business advantage for Global 2000 organizations across nearly every industry. Syntel is assessed at SEI CMMi Level 5, and is ISO 27001 and ISO 9001:2008 certified.
Parallel to our organizational mission, Syntel employees harness their passion, talent, and innovation to create opportunities for underprivileged children through our corporate social responsibility programme called S’Prayas. Also, regular engagement activities are organized to keep our employees motivated and productive at work.
The Company has been recognized for its excellence and financial growth by many organizations and media outlets, including Forbes, Fortune Magazine, and IAOP. Syntel employed more than 19,000 people worldwide with development centers in Mumbai, Chennai and Pune, headquartered in Troy, Michigan.
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