Provides strategic HR partnership to the leadership team and coordinate with HR counterpart in India Shared Services in ensuring consistent execution of applicable HR processes.
Oversees talent acquisition and management; organizational development and performance management programs and processes for the Manila Site.
Provides expertise on Philippine Labor Laws and practices
Ensure an effective and efficient HR Service Delivery for all Manila employees
Creates HR plan and align the HR strategy with business objectives
Acts as organizational coach: Supports/enables changes, builds organizational capabilities and values, reduces complexity and partners with clients in defining roles and missions, design organizational structure and facilities team performance to enable business results and optimize compensation
Grows HR talent in business knowledge, strategy execution.
Maintains HR knowledge to be current with industry
Ensures compliance with all known labor laws and regulations in the Philippines.
Oversees employee relations, management development and coaching, investigations and other core HR activities.
Ensures that the business is made aware of critical people risks, and drives action planning to resolve these risks.
Oversees appropriate project governance, working with HR delivery resource and the business to ensure compliance.
What can I do when my salary history makes me really expensive in my current job market? I dont want to take a huge salary cut, but I am not having success interviewing.
Ironically, years of experience or having valuable expertise can sometimes put you in a tough spot and leave you feeling frustrated and discouraged. You cannot control where
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases