Bachelors/ Degree, Diploma/ Non Degree Tertiary, ITC/ NTC/ Vocational, Matriculated/ A-Level, School Certificate/ N or O-Level
18th Jun 2017
Job Ref code
Responsible for programming related task such as coding
Graduate of any IT and Engineering related courses(Bachelor Degree only)
Proficient in analytical, written and oral communication skill
Fresh graduates or with 6 months to one year experience are welcome to apply
2017 Graduates - need at least (TOR/Diploma/Certificate of graduation to proceed with Job offer)
Must be amenable to work in any locations:
o Taguig City
o Eastwood, Libis QC
o Cubao, QC
o Mandaluyong City
o Makati City
BE PART OF A GROWING ORGANIZATION! APPLY NOW!
How to apply:
lnterested candidates may complete any of the steps below to submit an application:
* Email your resumes with your updated contact number to email@example.com with Aspiring Candidate from MONSTER as the SUBJECT
* Text us at 0905-115-8843 and follow this format: Full Name/Address/Educational Attainment/MONSTER (eg. Mia Lopez/ San Juan/College Grad/MONSTER)
Once application is submitted, one of our recruitment specialists will get in touch with you to give you further details and schedule you for an interview. We hope to have you as part of our team soon, good luck!
Our office is located at the 7th Floor of State Center Building, Ortigas Avenue corner EDSA, Mandaluyong City. Our building is just beside POEA and Honda Cars Greenhills. Please look for 'Miss Autumn/i> when you get to our office. See you!:)
Aspire Global Solutions is a growing Business Process Outsourcing Company in the heart of Ortigas Center which success is driven by its people and their commitment to get results by operating responsibly, executing with excellence, applying innovative technologies and capturing new opportunities for profitable growth. We are involved in virtually every facet of the BPO industry.
Our target as an organization is to help associations improve their customer service quality by enhancing the techniques that deliver their process. Our excellence is achieved by being process-driven. We are committed to building long term relationships with our clients and we know that the only way we can do that is by continuously meeting quotas, providing excellent service, producing great results and exceeding their expectations.
It is our goal for our people to be considered the most professional, hardest working and most reliable team in the BPO industry. Our team is currently hiring for Customer Service Representatives and Technical Support Representatives! Develop your customer care skills through excellently handling customers queries by delivering well-rounded and quality customer attention all of the time, applying learned expertise and procedures when servicing consumer queries, ensuring customer satisfaction in all transactions, professionally listening and addressing customers problems. We want you to be part of our growing team!
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases