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Financial Collections Agents – Eastwood Site | Up to 24K Package*

Acquire Asia Pacific Incorporation
Keywords / Skills : Collections, Financial
1 - 5 years
Posted: 17th Feb 2017

Nationality
Philippines
Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive
Education
Bachelors/ Degree
Posted On
17th Feb 2017
Job Description
Provides a range of finance products and payment solutions to consumers and businesses through a network of retail and business partners.

This includes interest-free credit cards and no-interest-ever payment plans; consumer and business leasing solutions;

mobile phone and broadband payment plans; and online and mobile payment services.

Duties and Responsibilities:

  • Provide world class customer experience by answering customer queries regarding collections issues. 
  • Reduce delinquency for assigned accounts. 
  • Arrange for debt repayment or establish repayment schedules based on customers financial situation. 
  • Resolve customer complaints. 
  • Liaise with various internal departments to solve customer queries. 
Qualifications:

  • Strong attention to detail and goal oriented 
  • Strong problem solving and negotiation skills 
  • Commitment to excellent customer service 
  • Excellent written and verbal communication abilities 
  • Proficient in Excel and Outlook 
  • Commendable attendance record 
  • A team player with the ability to manage a high volume workload and work towards month end targets 
  • 6mos call center experience 
Requirements:

  • College Level. 
  • With at least soft collections / payment arrangement experience. 
  • Good communication skills. 
Apply at our Recruitment Centers:

  • 6th Floor 1800 Building Cyber park Eastwood Libis, Quezon City 
  • Mezzanine floor, Robinson Cyberscape Beta, Topaz and Ruby Roads, Ortigas Center Pasig City 
We are open from Monday to Friday, 9am 4pm.

For faster processing, sms: APPLYJS and send to 09753663090 / 09491186499


Key Skill(s)

About Company
Acquire BPO is an award-winning global outsourcer with over 7,000 employees operating out of 12 state-of-the-art facilities in the Philippines, the Dominican Republic, Australia and the United States. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We provide contact center, BPO, marketing and animation solutions to private and publicly listed clients from around the world across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.

Acquire is dynamic organization with possibilities to take your career to the next level. We are looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Apply with us today and #AcquireHappiness.
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