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Earn up to 120k | Urgently Hiring TSR for BPO Technical Helpdesk (Operations Manager) | ALABANG

Keywords / Skills : Technical Helpdesk, Operations Manager, BPO, Call Center
3 - 4 years
Posted: 19th Jun 2017

Nationality
Philippines
Industry
ITES/BPO
Function
IT
Customer Service/ Call Centre/ BPO
Role
Operations Manager
Other Information Technology - Technical Helpdesk
Education
Bachelors/ Degree
Posted On
19th Jun 2017
Job Ref code
alexa
Job Description
Careers

It is our goal for our people to be considered the most professional, hardest working and most reliable team in the BPO industry. Our team is currently hiring for Customer Service Representatives and Technical Support Representatives! Develop your customer care skills through excellently handling customers queries by delivering well-rounded and quality customer attention all of the time, applying learned expertise and procedures when servicing consumer queries, ensuring customer satisfaction in all transactions, professionally listening and addressing customers problems. We want you to be part of our growing team!

> Bachelors Degree Holder

>Atleast 5 years working experience

>Atleast 2-3 years work experience as an Assistant Manager

>Must have experience working in a Technical Helpdesk account supporting Globally

>Must have experience working in a BPO company

>Must be ITIL certified

>Willing to work in Alabang and on a night shift

How Can Working With Us Improve Your Work Life Balance

Credit and Loans Assistance

Sometimes, people experience contingencies from everyday living. A family member suddenly needs more money than usual, prices of goods increase due to inflation, tuition fee rates continue to skyrocket, etc. At Aspire Global, we offer short term loan assistance to cover the costs of their personal expenses.

Health Benefits

Employees are entitled to up to three (3) dependents covered by our medical insurance. One of the challenges most people have is not having enough coverage when a medical need arises. At Aspire Global, we take good care of our employees so they can focus on the job they are assigned to do and not have to worry about their health or their familys well-being.

Management Program

Leadership training programs are a dime a dozen here. We offer Six Sigma Training, Blue Ocean Strategy Seminars and other management programs that will help advance our employees career with us. We dont just teach people to be great managers here, we teach them to be leaders.

BE PART OF A GROWING ORGANIZATION! APPLY NOW!

How to apply:

lnterested candidates may complete any of the steps below to submit an application:

1. Email your resumes with your updated contact number to alexa.palma@aspireglobal.com.ph with "Aspiring Candidate from Monster" as the SUBJECT.

2. Text us at 09058635223 and follow this format: Full Name/Address/Educational Attainment/Monster (eg. Tricia Gerardo/Laguna/College Grad/Monster)

Once application is submitted, one of our recruitment specialists will get in touch with you to give you further details and schedule you for an interview. We hope to have you as part of our team soon, good luck!

About Company
Aspire Global Solutions is a growing Business Process Outsourcing Company in the heart of Ortigas Center which success is driven by its people and their commitment to get results by operating responsibly, executing with excellence, applying innovative technologies and capturing new opportunities for profitable growth. We are involved in virtually every facet of the BPO industry.

Our target as an organization is to help associations improve their customer service quality by enhancing the techniques that deliver their process. Our excellence is achieved by being process-driven. We are committed to building long term relationships with our clients and we know that the only way we can do that is by continuously meeting quotas, providing excellent service, producing great results and exceeding their expectations.
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