Interact cross-functionally to qualify opportunity trends and identify market solution areas,
Develop key strategies to build new solutions solving complex technical scenarios and create messaging on value proposition of our solutions
Create an information-centric and future-state view of the information landscape based on the defined business strategy
Provide strategic recommendations to protect the organization from disruptions while also embracing innovation.
Make recommendations on strategies, architectures, platforms required to successfully implement a complete solution, providing best practice advice to customers to optimize solution effectiveness.
Be on top of every new innovation in the industry
Mastery of database/data warehouse, data management, data modeling, cloud computing, application, and solutions development
Minimum of 5 years experience architecting, developing and deploying solutions for distributed systems, cloud, virtuali environment, quantitative modeling, business intelligence, networking, information security, mobile applications
Trends & Technologies Holding, Inc. (TTHI) is a consolidation of companies that address the technology requirements of businesses in the Philippines and in the region, with the aim of empowering these organizations in their decision-making processes and accelerating productivity. While TTHI was founded in 1999, its core members (composed of the Board of Directors) trace their involvement with technology in the mid-80s. The founding of Trends & Technologies, Inc. (TTI) in 1992 acted as the stimulus in the development of TTHI.
Today, the company has grown to be a recognized solutions provider in the field of data and telecommunications in the Philippines. TTI maintains a team of well- trained and highly effective professionals that are both customer and results driven.
In addition, TTI prides itself for constantly improving its high-end products and services sensitive to the demands of the market and its future requirements.
TTI is a subsidiary of Trends and Technologies Holding, Inc. TTI has affiliates that offer complementary and supplementary products and services and their capabilities are tapped whenever the situation requires to provide the client a total integrated solutions package.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases