AMMEX is headquartered in Kent, Washington US, founded in 1988. We are one of North America’s leading industrial products wholesalers. In July of 2006, AMMEX has built its BPO arm in the Philippines which is called AMMEX iSupport Corporation (AISC). AISC’s functions in the Philippines range from Customer Service (covering Logistics, Purchase Orders, Statistics, QA, Returns), Business-to-business Sales, HR, Finance, Collections, IT, etc.
WHY JOIN US? Above industry compensation package Free food and drinks! Unlimited Commissions (For Sales Positions) Performance-based incentives Company & account activities Relaxed and nurturing environment
We entertain walk-in applicants from Monday to Friday, 8am-8pm. Applicants may also contact these numbers for inquiries: 0917-8119076/09178314813/09175558791 or send your resume to email@example.com!
BPO,Call Center,Voice Process,International Call Center,KPO,Knowledge Process Outsourcing,Call Center Agent,Customer Service,Customer Care,Customer Support,Customer Service Executive,Customer Care Executive,Day shift,local account,International Voice
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases